What Our Clients Say About Us, Says It All:
“I've worked with IMR Research
Group on a variety of research projects over the past two years, and
couldn't be more pleased. Whether it's a segmentation study, a customer
satisfaction study, or a study to understand how to position a new
product, I turn to IMR when I know I have a client facing big decisions
requiring the most accurate information derived from the most solid
methodology possible. Neither I nor my colleagues have come across a
research company that is as smart, reliable, detail oriented, and
passionate about putting their time, attention, and skill into every
project as they are for the cost.
While some companies just passively spit back data as cheaply and
quickly as they can, Riley and the folks at IMR are true partners in the
process. I've found that this genuine interest and accountability in the
work yields results that are far more comprehensive and actionable than
just what you set out to find. The projects we've worked on with IMR
have been rich with details that have allowed us to understand and
segment our consumers for various clients in ways we didn't even know
were possible. They'll continue to be my go-to research company of
choice for many years to come."
Brand Planner, National
“IMR/MIC has the distinctive ability to draw the best out of a
diverse group of people, to meld our different perspectives and
backgrounds. This resulted in several unique and relevant concepts
generated during our Ideation session. They have a robust set of tools
that they were able to draw from and keep the sessions engaging and
productive. They are creative, flexible and fun. I would not hesitate in
recommending them. And they come with a bonus – one of the most amazing
spaces to host sessions, the Magellan Idea Center."
Optics Research Manager, Consumer Products Manufacturer
“The people at IMR are
effective listeners, thought provoking, and are ALWAYS offering
suggestions for the best research design – whether it's focus groups,
intercept interviews or telephone interviews.
As a client of IMR, I believe their motto ought to be 'Customer
Service is Job #1! They
truly deliver at all levels, start to finish."
Director, Grocery Chain
is a very professional organization.
They have an excellent grasp of the scope of the work involved in
our projects, which are often for very different market segments.
They're a pleasure to work with and we recommend them
are more creative than most research suppliers in terms of study design
and their reports are excellent. They are consultants, not just vendors.
President, Marketing Communications Co.
IMR has a highly developed understanding of all client satisfaction survey
processes and techniques. Additionally, they have expertly managed our
expectations and satisfaction as their client. We continue to engage IMR
as a service provider because they have supplied us with flawless
management of our additional survey projects."
Corporate Client Relations Manager, Information Systems Consulting Company
use the right measurement techniques and produce action-oriented reports,
on time and on budget. I am
happy to have the opportunity to recommend
Director, a Top 10 Daily Newspaper
delivered high value for our money.
They produced more than expected, on time, and with an expertise
that enhanced our own knowledge about marketing...
IMR is superb!"
Dean, Major University MBA Program